How to Support a Loved One Through a Mental Health Crisis

When someone you love is experiencing a mental health crisis, it can be overwhelming and frightening. You may feel unsure of how to help or what to say, and you might worry about doing something wrong. However, your support can make a significant difference in their recovery and well-being. Understanding how to navigate these difficult situations with care and compassion is crucial.

A mental health crisis can manifest in various ways, including intense anxiety, severe depression, suicidal thoughts, panic attacks, or psychosis. These episodes often require immediate attention, and your response can play a pivotal role in stabilizing the situation and ensuring your loved one receives the help they need.

In this blog, we’ll explore strategies for supporting a loved one during a mental health crisis, including how to recognize the signs, what steps to take, and how to provide ongoing support.

Recognizing the Signs of a Mental Health Crisis

A mental health crisis doesn’t always present itself in obvious ways. It’s important to be aware of the signs that may indicate someone is struggling and in need of immediate support.

Sudden and Severe Mood Changes

A drastic shift in mood, such as extreme agitation, rage, or sudden calmness after a period of depression, can be a warning sign. If someone who has been struggling with severe depression suddenly appears to be at peace, this could be an indication that they have made a decision to end their life and feel relieved by it.

Withdrawal from Social Interaction

If your loved one suddenly withdraws from social activities, stops answering calls or messages, or isolates themselves, this could be a sign of a mental health crisis. Social withdrawal often accompanies depression and can signal that someone is feeling overwhelmed and unable to cope.

Expressions of Hopelessness or Helplessness

Statements such as “I can’t go on,” “There’s no point in living,” or “Everyone would be better off without me” are clear indicators that someone is in crisis. Even if these statements are made casually, they should always be taken seriously.

Disorganized Thinking or Speech

If your loved one begins to exhibit disorganized thinking, confusion, or speech that doesn’t make sense, this could be a sign of a mental health crisis, such as a psychotic episode or severe anxiety.

Risky or Self-Destructive Behavior

Engaging in risky behavior, such as substance abuse, reckless driving, or self-harm, can be a sign that someone is struggling with their mental health and may be in crisis.

Immediate Steps to Take During a Mental Health Crisis

If you believe your loved one is in crisis, it’s important to act quickly and with care. Here are the immediate steps you can take:

Stay Calm and Approach with Care

Your demeanor can have a significant impact on the situation. Try to stay calm and approach your loved one with care and empathy. Use a calm, gentle tone of voice, and avoid raising your voice or becoming confrontational. Your goal is to create a safe space where they feel supported, not threatened.

Listen Without Judgment

One of the most important things you can do is listen to your loved one without judgment. Allow them to express their feelings, fears, and thoughts without interrupting or offering unsolicited advice. This can help them feel heard and understood, which is crucial during a crisis.

Ask Direct Questions

It’s important to ask direct questions, especially if you suspect your loved one may be thinking about suicide. Questions like, “Are you thinking about hurting yourself?” or “Do you have a plan to end your life?” may feel uncomfortable, but they are essential. Research shows that asking these questions does not increase the risk of suicide and can actually provide relief by giving the person an opportunity to talk about their feelings.

Do Not Leave Them Alone

If you believe your loved one is at risk of harming themselves, do not leave them alone. Stay with them or ensure that someone trustworthy is with them until you can get professional help.

Contact a Mental Health Professional or Crisis Line

If your loved one is in immediate danger, it’s important to contact a mental health professional or crisis line for guidance. You can reach out to the National Suicide Prevention Lifeline, a local crisis line, or even 911 if the situation is urgent. Be prepared to provide information about your loved one’s behavior and any statements they’ve made that indicate they are in crisis.

Remove Access to Means of Self-Harm

If possible, try to remove any items that could be used for self-harm, such as medications, sharp objects, or firearms. While this may not always be feasible, especially in a public setting, it’s an important step to consider if you’re in a controlled environment, like their home.

Providing Ongoing Support

After the immediate crisis has passed, your loved one will still need ongoing support as they work through their mental health challenges. Here’s how you can continue to help:

Encourage Professional Help

Encourage your loved one to seek professional help from a therapist, counselor, or psychiatrist. Offer to help them find a mental health provider and be supportive of their efforts to attend appointments and follow treatment plans. If they’re hesitant to seek help, remind them that mental health is just as important as physical health, and that seeking help is a sign of strength.

Be Patient and Understanding

Recovery from a mental health crisis is a process that takes time. Be patient and understanding as your loved one navigates their path to recovery. There may be setbacks along the way, but your continued support can make a big difference in their progress.

Stay Connected

Regularly check in with your loved one, even after the crisis has passed. This could be through phone calls, text messages, or in-person visits. Staying connected can help them feel less isolated and remind them that they have a support system they can rely on.

Educate Yourself About Their Condition

Educating yourself about your loved one’s mental health condition can help you better understand what they’re going through and how to support them. Read up on their diagnosis, learn about the symptoms and treatments, and ask their mental health provider any questions you may have.

Encourage Healthy Habits

Encourage your loved one to engage in healthy habits that support mental well-being, such as regular exercise, a balanced diet, adequate sleep, and stress management techniques like mindfulness or meditation. You can even participate in these activities together to provide additional support and motivation.

Respect Their Autonomy

While it’s important to offer support, it’s also crucial to respect your loved one’s autonomy. Avoid taking control of their recovery process or making decisions for them. Instead, offer guidance and support while allowing them to take the lead in their own healing journey.

Resources for Caregivers

If you’re supporting someone through a mental health crisis, there are resources available to help you navigate this challenging time:

  • National Suicide Prevention Lifeline: 1-800-273-TALK (8255) – Provides free and confidential support 24/7.
  • Crisis Text Line: Text HOME to 741741 – Offers free crisis counseling via text message, available 24/7.

Supporting a loved one through a mental health crisis can be challenging, but your care and compassion can make a significant difference in their recovery. By recognizing the signs of a crisis, responding with empathy and urgency, and providing ongoing support, you can help your loved one navigate this difficult time and work towards healing. Remember, you don’t have to do this alone—reach out for support from mental health professionals, crisis lines, and community resources as needed.


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